Team Leader - Family Support Services

Job No: 268245
Location: Mildura, VIC

  • Step into a purpose-driven role that taps into the heart of supporting strong families
  • Earn between $97,124 to $118,172, plus superannuation and a tax-free salary packaging option up to $15,834
  • Relocation support negotiable dependant on experience
  • Become part of a team that fosters resilience, self-empowerment, and a sense of belonging to the community, ensuring that no one is left behind and that together, we create a brighter future for all.

About Mallee Family Care

At the forefront of social justice and individual empowerment in the north-west of Victoria and far-west of New South Wales, Mallee Family Care is an organisation of real people making a difference since 1979. We have embarked on a mission to unlock human potential, stand firm against social barriers, support all families and foster a culture of equity and trust. Our dedicated team delivers tailored services across a vast region including Mildura, Swan Hill, and beyond, reaching out to those in exceptional need or facing vulnerable circumstances.

With services offered in Local Government Areas spread across three states, our compassion fuels action. Our expansive network and rich history of impactful service have established us as a top employer of choice for those eager to contribute to a legacy of community enrichment. Through engaging extensively both internally and externally, we ensure that our journey towards advancing social justice is a collective endeavour.

Come, be a part of Mallee Family Care, and redefine what’s possible when a noble mission aligns with unwavering commitment.

To learn more about us, please visit www.malleefamilycare.org.au

About the Opportunity

Mallee Family Care is seeking a full-time Team Leader - Family Support Services based in Mildura, VIC.

This pivotal role, reporting to the Manager of Child and Family Services, is responsible for providing leadership, support, and mentoring to program team members to ensure the successful accomplishment of goals and objectives for various Family Support Services programs.

More specifically, your responsibilities include but are not limited to:

  • Leading and supervising a team of staff across various programs including Children with Complex Disability Support Needs and Specialist Disability Practitioner services
  • Contributing to the ongoing development of a dynamic, creative, and cohesive team
  • Ensuring that all service agreement KPIs and reporting requirements are met within timeframes
  • Providing oversight of case management, support, information, advice, referral, advocacy, and group work activities to children, families, and carers
  • Ensuring caseworkers are working within relevant program requirements, statutory case management requirements, and frameworks
  • Leading the development and continuous improvement of practice and operational processes for relevant programs

To read the full position description, please click here.

About You

To qualify, you will need an accredited qualification at Degree Level or above in Social Work and at least 5 years experience in a senior or leadership role. A current driver's license, a willingness to travel, and preparedness to be accommodated overnight when required will also be essential.

Additionally, the following skills and background will be highly valued:

  • Ability to lead and manage a team
  • Demonstrated ability to train, coach, and support others
  • Understanding of Victorian Child Safe Standards and the Charter of Rights
  • Experience and knowledge of the Orange Door and Child Protection systems, including knowledge of current Child Protection and other relevant legislation
  • Demonstrated understanding of working with and acceptance by culturally diverse groups, particularly Aboriginal people
  • This role will be particularly suited to someone with previous casework experience, a solid understanding of child protection and demonstrated leadership experience.

As our ideal candidate, you will possess the following soft skills that will make you succeed in this role: resilience, a solutions-focused mindset, and excellent communication skills. Your time management and organisational skills, along with a demonstrated awareness and commitment to working within the Best Interest Principles outlined in the Children, Youth and Families Act 2005, will also be crucial. These traits, along with your passion, empathy and commitment to supporting children and families across the child and family support/child protection continuum, will make you a perfect culture fit.

This is a transformative opportunity for a proactive and supportive leader. We are looking for a candidate who is eager to make a substantial impact on the lives of children and families, embodying our values of dedication, inclusivity, and excellence in service delivery.

About the Benefits

In appreciation of your dedication, enjoy a competitive salary between $97,124 to $118,172 plus superannuation, negotiable based on experience, alongside notable benefits including:

  • Relocation support negotiable
  • Salary packaging of up to $15,834 tax-free, pro-rata
  • Robust annual and personal leave allowance
  • Enhanced work-life balance with a 35-hour work week in a family-friendly organisation
  • Flexible working arrangements
  • Opportunity for study leave grants for continuous professional development
  • Wellness package, discounted fitness memberships, and a confidential Employee Assistance Program
  • And many more!
Join a dedicated team committed to creating meaningful change and offering comprehensive support to families and children in North-West Victoria and South-West New South Wales. Seize this chance to make a real impact - Apply now!
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Mildura - Nestled on the banks of the Murray River in north-west Victoria

In Mildura, the community spirit runs deep, creating a nurturing environment ideal for raising families. Affordable housing options provide the foundation for a secure future, complemented by excellent schools that promise a bright education for your children. Beyond the city limits, the region's natural wonders await exploration, from serene riverbanks to the vast outback. Plus, with just a one-hour flight from Sydney and Melbourne, Mildura is an extremely attractive place to call home.

This vibrant city, with its bustling shopping and dining hub at Langtree Avenue and modern retail therapy spots along Fifteenth Street, offers a warm, multicultural community atmosphere. Mildura is not just a place; it's a lifestyle.